IT & digital team projects & initiatives
At Walgreens, we are laser-focused on the development of next-generation healthcare technology, products, and services. This includes collaborating with the Chicago-based MATTER incubator to uncover new innovations that can help shape the future of healthcare, technology, and pharmacy.
Here’s what we’re doing and very excited about:
We constantly innovate
We are committed to leveraging our talent and the best offerings in the industry to develop solutions that will provide a profound impact on our customers. We do this through numerous events and programs throughout the year, including our “Hackathon” events, Digital Days, and other events where we present the latest trends in technology as showcased by industry experts and our own internal partners.
We continue to lead in mobile
With consistent gains in shopper traffic and online orders, our mobile capabilities continue to impress. Customers can look up their prescriptions, Balance Rewards points, or place orders. And now, our award-winning mobile app provides customers with a shopping experience up to four times as fast as before.
We optimize marketing
We are continually focused on leveraging data to optimize our marketing programs for the best results. We talk to the right customers at the right time. Moreover, we continue to make gains, allowing us to truly speak to our customers one-on-one in our marketing.
We’re changing the game for retail
Our teams are creating digital experiences across all channels, not just in the store, so customers can make better decisions, save money, and have a better overall experience. Here are just a few ways we are using technology to build customer loyalty and change the retail game.
- By changing the way we interact with technology, our Horizon Project improves the technology experience for our team members, enabling them to spend more time with customers, while at the same time establishing the in-store mobile framework to support future initiatives.
- Our leading-edge “Refill by Scan” app allows the customer to refill a prescription by using the camera on a smartphone – in just 17 seconds. It’s fast, easy and convenient. When surveyed about the app, one customer said that it was so much fun she wished she had more prescriptions to refill.
- Retail Transformation – Our technology is the cornerstone behind our entire global organization and the world’s first global, pharmacy-led health and well-being enterprise. We’re advancing a technology model that is better for customers, simpler for team members, and faster for the company.
To learn more and apply to our Information Technology openings, click here.
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