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Always Innovating – Our IT Culture

Walgreens has always excelled at innovating, whether it was inventing the world’s first chocolate malt or revolutionizing pharmacies with drive-through service and satellite technology. Today, innovative ideas are no longer “icing on the cake” – they’re critical to the success of our business. Which is why, at Walgreens, we have developed a culture and strategic IT framework to ensure that we are winning with our people, operating efficiently, leading in innovation, delivering solid results and establishing a truly global presence.

Empowered to operate as an innovation factory, our efforts represent the most important programs at both the mobile and global level. Join us and help leverage the most advanced and exciting technologies to build on Walgreens’ strategic vision to service the 8,000-plus, pharmacy-led, health and well-being retail stores worldwide. Current IT & Digital team workplace programs and initiatives include:

Expanding our Chicago tech office

Workplace for Tomorrow

Social, community and employee empowerment

Employee Prague

Carlos A. Gonzalez

Director, IT RunOps

I have been in IT for 20+ years, and I can tell you this much: I am surrounded by some of the most technology-savvy and smartest people I’ve ever run into, and we’re all putting our talents and skills together to fulfill Walgreens’ mission and vision. Keeping our patients safe and helping them lead healthier lives inspires me to do my best work at Walgreens; patients should have access to convenient, high-quality, cost-effective care at any of the Walgreens sites. And in today’s day and age, when healthcare is talked about so much, this mission continues to hold true.

New hires can expect to be challenged, every day. You can also expect an extraordinarily diverse environment of collaborative professionals who are putting their talents together to fulfill the vision and mission. There are plenty of opportunities to make an impact and to grow and learn with the program.

The future of IT is bright at Walgreens!

Employee Prague

Doug Kolom

Senior Product Manager, Pharmacy and Retail Operations

Why should candidates consider Walgreens for IT opportunities?

Walgreens is one of the most established and thriving retail chains in the world. With that, comes the opportunity for massive investment into our technology, and wide range of talent to draw from amongst colleagues across the globe. Walgreens is also faced with a host of rapid changes occurring in the healthcare and retail landscapes it operates within. To make the most of these changes, Walgreens is adapting to the fast moving technology world of today, and is committed to deploying cutting edge solutions to support our business and customers. This adds up to an exciting mix of benefits and challenges that offer abundant, interesting opportunities for professionals seeking to make an impact by developing new technology.

How does your role/department show care for the customer?

Every day within the [IT Department] you’ll find conversations and planning sessions centered around improving the experience and health outcomes of the millions of patients we serve every day. I’ve been fortunate to have worked on Walgreen Express Pickup - a new program launched by the [IT] team. It’s been really gratifying to see this go from a test at a few stores, to being used millions of times at the thousands of Walgreens locations across the country. It puts a smile on my face every time I see a customer at the Pharmacy get their medication quicker and with less hassle using Express Pickup!

IT
Overview

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Projects & Initiatives

We’re constantly innovating and changing the game for retail.

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