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Accounts Payable Analyst, Media Operations

Job ID 777764BR Location 433 W VAN BUREN STREET , CHICAGO, IL
Job Summary

Responsible for collaborating with Media Planning and Execution, Accounts Payable and Finance teams on billing and forecasting for Walgreens Advertising Group. Areas of focus will include working with Media Planners on monthly campaign reconciliation efforts, tracking invoice reconciliation, and reviewing finance data on a regular basis. Supports the media planning and execution teams on vendor billing and reconciliations as well as client invoicing. Responsible for monitoring accounts receivable to collect past due receivables and to resolve escalated items. This role will report into the Ad Operations Manager.

Job Responsibilities

• Monitor accounts receivable accounts and results. Research past due items and escalated receivable issues.
• Contacts payers to pursue resolution of issues and to collect past due receivables. Prepares receivable status summaries for management meetings and escalated issue communications and reports.
• Trains and certifies BPO AR staff and the Walgreens Sr. Specialist staff. Audits the BPO and Walgreens staff work as assigned. Answers BPO and Walgreens staff escalated questions in regards to US Healthcare, pharmacy processes and the receivable system.
• Responsible to know United States Healthcare regulations, payer contracts, government regulations, pharmacy workflow, and subsidiary receivable systems as related to assigned receivable types.
• Research and correction of issues and exceptions as assigned. Creation and approval of receivable adjustments. Analyzes moderately complex accounts, records, and reports. Investigates and resolves any accounts receivable issues within area of responsibility.
• Sets up and runs less complex queries of the receivable data for analytics and reporting. Responsible for the initial research, review and, creation of reports.
• Prepares reports in support of internal and external audits as related to the receivable, cash receipts, and BPO governance.
• Audits compliance with contracts, negotiated terms, and applicable U.S. (Federal & State) Healthcare and HIPAA Privacy regulations.
• Recommends process improvements. May assist in exploring modification and implementation in changes in systems and procedures.
• Perform data mining activities and root cause analysis as assigned.
• Contacts internal and external departments to obtain required information, documents, or payments.
• Monitors and audits own and others work for accuracy and timeliness.

Basic Qualifications

  • Bachelor’s Degree OR High School Diploma/GED and at least 1 years of experience in an analytical role in accounts receivable, accounting, finance, business management or auditing.
  • Professional verbal and written communication skills
  • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
  • Experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
  • Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
  • Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

  • Bachelor’s Degree and at least 2 years of experience in an analytical role in receivables, accounting, finance, business management or auditing OR High School Diploma/GED and at least 5 years of experience in an analytical role in receivables, accounting, finance, business management or auditing.
  • Experience with receivable collections. Professional verbal and written collection follow up experience.
  • Experience with digital media billing
  • Familiar with media formulas
  • Ability to manage multiple projects at once


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