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Customer Service Associate

Location , Framingham, Massachusetts Job ID 4

Overview

As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities.

  • Full & Part-Time
  • Level: Entry-Level
  • Travel: 0%
Glassdoor Rating: 70% overall rating

Success Profile

Our employees know what it takes to stay ahead of current trends and help patients be well every day. The following attributes are critical to your success in this role. Additional, related traits are also listed below.

  • Communicator 10
  • Trustworthy 10
  • Efficient 9
  • Helpful 9
  • Responsible 9
  • Multi-tasker 8

010

  • Team Player
  • Personable
  • Problem Solver
  • Flexible
  • Positive
  • Adaptable
  • Compassionate
  • Self-Starter
“Our Customer Service Representatives are the ones on the front lines; they know what our customers wants and needs are.”
–Trini, Store Manager

Benefits

  • Healthcare

    Medical/Dental with 30 hour average week

  • PTO

    Vacation (after 6 months)

  • Employee discount

    Walgreens employees and their immediate families are entitled to a 15% discount on most purchases at any Walgreens store and 20% on Walgreens and W brand products.

  • Retirement planning/saving

    Company matching helps employees secure their financial future and reach their retirement savings goals.

  • Flexible hours

  • Training programs

    Business schools

Responsibilities

"

At Walgreens, our store staff members display an incredibly diverse array of talent, working together to create a consistently positive customer experience. We depend on our team members to be the face of Walgreens, and in return, you’ll find that each and every job offers the potential for growth and a clear path to advancement — both within the store environment and beyond. Working in a Walgreens store means every day is different, and how far you go is up to you.

As a Customer Service Associate, you are the face of Walgreens — the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, you will also be responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come — or explore a variety of opportunities.

To qualify for this position, we are looking for individuals with:

  • 6 months of experience in a retail environment
  • the ability to work a flexible schedule including evenings and weekends
  • fluent verbal and written English communication skills

At Walgreens, you can make a living while making a difference. Join us today!

"
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