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DC Training Coordinator

Job Summary

Responsible for implementing training programs in distribution centers.

Job Responsibilities
  • Delivers technical, leadership, and/or soft skills training to new or temporary hires, and team member’s part of a Transitional Work Program (TWG).
  • Conducts training evaluations in order to provide effective training curriculum to increase performance and productivity. Ensures successful integration of team members and promotes an inclusive work environment.
  • Partners with local agencies and external job coaches in establishing training space, materials and resources. Builds and maintains relationships with new and established local agencies.
  • When new procedures and processes are introduced, is responsible for determining the most effective training method to use in educating team members, and for officially documenting the changes in training materials.
  • Mentors team members through on-the-job training. Performs new team member department orientation, including completion of training checklists. May assist with 15 minute Observe, Coach, and Recognize (OCRs) sessions, as necessary.
  • Creates a continuous improvement culture, actively participates in the LEAN initiatives in order to improve processes and continually drive out waste.
  • Participates in cross functional DC projects to provide subject matter expertise in the area of training, as needed. In partnership with Field Inclusion team, develops and maintain training materials/curriculum.
  • Maintains good working relationships and cooperates actively with all levels and areas of management to ensure that the objectives of the department and company are met.

An Equal Opportunity Employer, including disability/veterans

Walgreens ( is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), a global leader in retail and wholesale pharmacy. As America’s most loved pharmacy, health and beauty company, Walgreens purpose is to champion the health and wellbeing of every community in America. Operating more than 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving approximately 8 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with platforms bringing together physical and digital, supported by the latest technology to deliver high-quality products and services in local communities nationwide.

Basic Qualifications

  • High School diploma/GED and at least 1 years of relevant experience in Education/Training, United States Armed Forces or equivalent experience in demonstrating leadership skills.
  • Experience with MS Office Suite
  • Willing to work rotating shifts.
  • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
  • Experience applying principles of adult learning to training delivery.
  • Experience in providing training and developing process documentation/user manuals.
  • Experience facilitating group discussion (including scribing, recording, timekeeping, and leading discussions).
  • Experience in coaching, mentoring, facilitating/training staff.
  • Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
  • Willing to travel up to 10% of the time for business purposes (within state, out of state & internationally).

Preferred Qualifications

  • Bachelor’s degree with experience delivering formal training OR High School diploma/GED and at least 3 years of relevant experience in Education/Training, United States Armed Forces or equivalent experience demonstrating leadership skills.
  • Experience in indirect management of team members, including assisting in the development, training and assignment of work/projects to other team members.
  • Experience training/educating team members with disabilities.
An Equal Opportunity Employer, including disability/veterans.


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