A night shot of Walgreens near the historic Chicago Theater.

Manager, External Communications, Retail & Technology

Address: 108 WILMOT RD,DEERFIELD,IL,60015-05145-01108-2

Job ID 1394087BR

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Job Summary:

In support of the Company’s Retail, Customer Experience and Technology areas of the business, this position develops and executes internal and external communications, including Public Relations strategies, as well as reactive and proactive media relations that generate positive earned media coverage. Supports key retail, customer experience and technology announcements, including Walgreens brand product launches, strategic partnerships, new convenience offerings, IT/technology and other company news positioning Walgreens as the most trusted and convenient health and wellness destination. Also focuses on positioning Walgreens experts as thought leaders to advance business objectives and goals. This job includes media monitoring, researching interview topics as well as information needed to respond to media inquiries, developing press releases, messaging and Q&A documents, and managing media assets.

Hybrid role in Chicagoland

Job Responsibilities

Provides strategic communications counsel to business unit leaders regarding initiatives that drive performance in the division and its critical functions.
Supports the development and implementation of an annual communications strategy and plan for the business unit that is integrated with and supports key activities of the business unit leaders and their objectives.
Develops and implements communications strategies on key business unit initiatives, including outlining objectives and strategies, creating appropriate messaging, managing timelines and project deadlines and managing client contributions and expectations.
Coordinates with Corporate Communications and other key stakeholders to ensure communications planning, execution and messaging is integrated and linked with company positions and corporate goals. Work with Integrated Strategy and Planning Communications and Events team to identify, design and create materials and meetings/events that will deliver corporate and business unit messages to key audiences.
Acts as a representative for Communications & Events team to effectively communicate company positions, corporate goals and objectives to the business unit, as well as key business unit initiatives and objectives back to Communications & Events team.
Masters relevant industry and business unit information.
May be responsible for translating tactical communications into Spanish language suitable for Puerto Rico media.
May be responsible for delivering accurate translation of external communications from standard English to Spanish language suitable for Puerto Rico media
At times advises and supports major project teams with communications or materials delivered in Spanish, including messages, QA, press releases, social media posts, etc.

About Walgreens and WBA

Walgreens (www.walgreens.com) is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), a global leader in retail pharmacy. As America’s most loved pharmacy, health and beauty company, Walgreens purpose is to champion the health and wellbeing of every community in America. Operating more than 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving approximately 8 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with platforms bringing together physical and digital, supported by the latest technology to deliver high-quality products and services in local communities nationwide.

The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.

An Equal Opportunity Employer, including disability/veterans.
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Basic Qualifications

Bachelor’s degree and at least 2 years of experience developing, executing and integrating communications plans OR a High School Diploma/GED and at least 5 years of experience developing, executing and integrating communications plans.
Experience leading cross-functional teams.
Experience providing counsel, influence and challenge to the thinking of business leaders.
Experience writing and editing in AP style.
Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
Experience leading and completing multiple projects on deadline.
At least 1 year of direct leadership, indirect leadership and/or cross-functional team leadership.

Preferred Qualifications

Bachelor’s degree in Journalism, Communications and/or English.
Bachelor’s degree and at least 5 years of experience developing, executing and integrating communications plans
Experience in the retail industry and multi-cultural media relations
Experience in the indirect management of team members, including assisting in the development, training and assignment of work/projects to other members

Salary Range$98900 - $158200 / Salaried

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