Senior Account Manager, Media Planning

Senior Account Manager, Walgreens Advertising Group

Lead a high-performing team of Account Managers driving growth across a strategic portfolio of clients in the rapidly expanding retail media space. As a trusted advisor and team leader, you'll translate complex marketing objectives into data-driven media strategies that deliver measurable results for our brand partners.

In this role, you will

• Lead & Develop: Coach and mentor a team of Account Managers, elevating their strategic thinking and client management capabilities while fostering a culture of excellence and accountability
• Drive Strategy: Serve as the expert for your portfolio, providing proactive stewardship and delivering compelling, ROI-focused media recommendations that align with client goals
• Coordinate & Execute: Maintain seamless communication and organization across Sales, Product, Analytics, Creative, and Operations teams to ensure on-time, on-strategy campaign delivery
• Ensure Excellence: Oversee the development and execution of high-performing digital media plans, ensuring flawless delivery, clear communication, and exceptional client satisfaction
• Partner Strategically: Collaborate closely with the Client Success Director to optimize team performance, identify growth opportunities, and strengthen client relationships

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

#LI-CB1

• Bachelor’s degree and at least 2 years of experience with omni-channel planning or High School/GED and at least 5 years of experience with omni-channel planning.
• Experience with frequent client communication, managing escalated situations from a team and maintaining strong client partnerships
• Experience with digital media such as programmatic, social, search, and in-store media.
• At least 1 year of direct leadership, indirect leadership and/or cross-functional team leadership.

• 6+ years in omni-channel retail media planning with a proven track record of building high-performing campaigns that drive measurable results
• 2+ years leading and developing high-performing account management teams
• Direct experience with retail media networks (Kroger Precision Marketing, Roundel, Walmart Connect, or similar)
• Demonstrated ability to craft data-driven media strategies considering objectives, audiences, messaging, channel selection, and measurement frameworks
• Strong fluency in advertising technology, attribution models, and evolving performance measurement methodologies
• Experience developing industry-specific playbooks that codify best practices and drive team excellence
• Proven success managing client relationships and exceeding satisfaction goals through proactive communication and strategic problem-solving
• Confidence presenting complex strategies and performance insights to C-suite and cross-functional stakeholders
• Exceptional organizational skills with experience coordinating across multiple internal teams (Sales, Product, Analytics, Creative, Operations)
• Bachelor's degree in Marketing, Communications, Business Administration, or related field

We will consider employment of qualified applicants with arrest and conviction records.