Senior Analyst, HR Service Delivery
Address: 104 WILMOT RD,DEERFIELD,IL,60015-05121-01104-2
Job ID 1533942BR
Job Summary
Executes HR Service Delivery activities and regularly engages with various HR groups to keep current with activities, requests, and data and helps facilitate updates and deliverables. Maintains SME level knowledge of HR processes, activities, policies, and analytics, and works with HR groups on revisions, additions, planning, and implementation. Provides program or project support or consultation to various business and HR programs or teams. Works within the HR portfolio management and governance process to deliver on activities
Job Responsibilities
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients’ care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.
Executes HR Service Delivery activities and regularly engages with various HR groups to keep current with activities, requests, and data and helps facilitate updates and deliverables. Maintains SME level knowledge of HR processes, activities, policies, and analytics, and works with HR groups on revisions, additions, planning, and implementation. Provides program or project support or consultation to various business and HR programs or teams. Works within the HR portfolio management and governance process to deliver on activities
Job Responsibilities
- Maintains a strong working relationship and understanding of HR processes and Walgreens business practices to support various groups and strategic initiatives.
- Plans, designs, and deploys appropriate reports and tools to support the strategic execution of programs and projects related to business strategies.
- Understands and gathers information for some or all areas to provide analysis and insights as input in strategies.
- Analyzes corresponding data to effectively recommend procedure changes, process enhancements, business requirements, or cross business opportunities with costs and or return on investment summarized. Examines data to identify trends through the review of historical, qualitative, and quantitative data and develop recommended changes.
- Develops and supports methods, processes, and reports to manage the initiative delivery within HR. Analyzes data to effectively identify program performance variances and recommend potential courses of action to address such variations.
- Maintains and helps manage the HR Service Delivery applications including portfolio management tools and data dashboards.
- Maintains knowledge of project management principles and applies these principles to HR programs when needed.
- Assists in the development of PowerPoint presentations and end user training materials.
- May supports the management of vendor relationships with HR partners.
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients’ care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.
Basic Qualifications
- Bachelors Degree and at least 1 year of experience in business analysis or Human Resources OR High School/ GED and at least 4 years of experience in business analysis or Human Resources
- Advanced knowledge in MS Excel to build compelling analytical reports to identify issues, trends, or exceptions to drive improvement of results and find solutions.
- Experience identifying operational issues, recommending, and implementing strategies to resolve problems.
- Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
- Experience developing or maintaining SharePoint Site, Microsoft Forms, Power Automate.
- Willing to travel up to 10% of the time for business purposes (within state and out of state)
Preferred Qualifications
- Experience using time management skills such as prioritizing or organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
- Experience in leveraging Power BI to show and report on insights and analytics.
- Experience in planning and supporting the facilitation of large cross functional workshops or working groups.
- HR experience is Preferred.
Salary Range$71400 - $114300 / Salaried
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