Senior Manager Product, Merchandising
Address: 102 WILMOT RD,DEERFIELD,IL,60015-05104-01102-2
Job ID 1526131BR
Job Summary:
This role plays a crucial part in delivering on the company's strategy by ensuring accurate, high quality and timely product information across all lines of business (Pharmacy, Retail, Good Not For Resale) and all channels (Brick & Mortar, eCommerce and 3rd Party marketplaces).
Job Responsibilities:
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients’ care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.
This role plays a crucial part in delivering on the company's strategy by ensuring accurate, high quality and timely product information across all lines of business (Pharmacy, Retail, Good Not For Resale) and all channels (Brick & Mortar, eCommerce and 3rd Party marketplaces).
- Accountable for the strategic development of new features and management of existing features for the Key Product areas that will enable vendor and item onboarding and maintenance. Works closely with IT, Supply Chain, Finance, and Merchandising.
- Will lead meaningful ideation/discovery work to identify customer pain points and opportunities.
- Manages a team of full-time employees and contractors.
- Responsible for effective communication of product changes and product strategy to various stakeholders and leadership levels across all Merchandising Enablement product group.
Job Responsibilities:
- Reviews the divisional sales goals and customer experience for assigned area and translates into a logically sequenced and optimized action plan. Develops the product and feature roadmap for area of expertise.
- Oversees and ensures adherence to the plan. Proactively identifies and resolves strategic issues that may impair functionality and/or the team’s ability to meet strategic, financial and technical goals. Manages prioritization and trade offs among merchandise, supply chain, engineering, operations, user experience and customer support.
- Develops detailed product features, requirements and implementation plans. Manages and oversees existing functionality of assigned area.
- Identifies the customer segments with strong growth potential and opportunities to innovate and improve, providing additional benefits to the customer and profitability/ROI to the organization. Gathers input to define product concepts. Develops strategy and implementation plans for growth. Oversees implementation of features within area. Accountable for end results of implemented strategies.
- Leads cross functional teams to envision new product features. Coordinates among a wide range of cross functional internal and external resources to ensure that products features get to market per specifications.
- Develops and is accountable for the long and short term goals that directly impact the growth for the adoption and usage of the assigned product and features.
- Evaluates technologies and identifies opportunities to innovate and improve.
- Performs business and financial analysis, monitoring and reporting. Builds business case to justify expenditures for building products.
- Performs as SME and as consultant to senior management and key stakeholders in area of expertise. Builds strong internal relationships with technology and development teams in order to drive implementation of new product features and strategies.
- Develops and mentors staff through on boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.
- Identifies industry best practices and builds vendor relationships. Understands how technology advancements drive sales and increase customer satisfaction. Keeps up to speed on all new product launches in the product area of assignment
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients’ care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.
Basic Qualifications
- Bachelor’s degree and at least 4 years’ experience in product management/ business management and/or Merchandising/Supply Chain OR a High School Diploma / GED and at least 7 years of experience in product management/ business management and/or Merchandising/Supply Chain
- At least 3 years’ experience in product/program management, business development, or management consulting.
- Experience working with the product development lifecycle.
- Experience developing and delivering presentations to various audience levels within an organization.
- Experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
- Experience collaborating with internal and external resources to develop strategies that meet department goals within budget and established timelines.
- Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
- At least 2 years of experience contributing to financial decisions in the workplace.
- At least 2 years of direct leadership, indirect leadership and/or cross functional team leadership.
- Willing to travel up to/at least 10% of the time for business purposes (within state and out of state).
Preferred Qualifications
- 5+ years of experience conducting user interviews
- Experience with PIM (Product Information Management) and/or MDM (Master Data Management) tools
- Experience influencing Leadership to meet identified strategies.
Salary Range$115400 - $196200 / Salaried
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