Senior Manager, Systems Engineering
Address: 1084 MOUNT PROSPECT PLZ,MT PROSPECT,IL,60056-02669-00002-2
Job ID 1778594BRReady to impact the next generation of healthcare technology, products and services? When you join us, your work will set the standards for database platform deployment and shape our solutions for the future. It’s an opportunity to reimagine the way we support our nearly 8,500 pharmacy-led, health and well-being retail stores worldwide and our entire organization.
Key Traits
What makes a great technical architect at Walgreens? We’re always looking for that special something – those qualities that set a Walgreens team member apart from the rest. Take a look and see how you match up.
- Analytical
- Collaborative
- Insightful
- Logical
- Problem Solver
- Technologically Savvy
Senior Manager, Systems Engineering
Job ID 1778594BR
Job Summary:
Manages multiple teams or a large and/or strategically important team of systems engineers responsible for deploying, operating, scaling, tuning and troubleshooting networked or other systems. Manages team(s) responsible for fixes to ensure site reliability and continuous operation.
Job Responsibilities:
Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
Preferred Qualifications
Salary Range: $136000 - $231300 / Salaried
Manages multiple teams or a large and/or strategically important team of systems engineers responsible for deploying, operating, scaling, tuning and troubleshooting networked or other systems. Manages team(s) responsible for fixes to ensure site reliability and continuous operation.
Job Responsibilities:
- Manages multiple teams or a large and/or strategically important team of systems engineers responsible for deploying, operating, scaling, tuning and troubleshooting networked or other systems. Manages team(s) responsible for fixes to ensure site reliability and continuous operation.
- Manages and ensures the analysis of technical requirements of server systems and associated infrastructure.
- Manages the resolution of service problems and performance analysis and tuning.
- Manages the deployment, testing and implementation of systems that meet specifications.
- Oversees the development of technical/business approaches and new or enhanced technical tools. Defines and implements consistent key IT key performance indicators in order to enhance the operational focus of the IT department.
- Responsible for executing on functional and business goals for the group. Anticipates process-centric, people-centric, and operations-centric ideas, issues and opportunities to move the business forward.
- Researches and recommends new and emerging technologies and services within set budget that will enhance Company's overall business performance.
- Makes recommendations for specified area of responsibility regarding the operating plans for specified area of responsibility, then, based on prevailing conditions may realign the daily operations of assigned area.
- Shares information cross-functionally to improve workflow processes. Interacts with direct reports and peers in management / customers / vendors to share information and improve cross-departmental processes. Manages problems and issues pro-actively, including timely resolution and the identification of remediation opportunities. Identifies and resolve systemic issues to prevent them from repeating.
- Manages projects, leading team toward their completion.
- May develop budget for functional area. Manages budget to plan and is responsible for meeting/delivering against budgetary goals and objectives.
- Stays abreast of industry leading best practices and brings them to the attention of the leadership team for innovative application. Develops and leverages partnerships (and relationships) with internal and external stakeholders to meet business needs.
- Develops and manages managers, and individual contributors. Allocates available resources to meet operating objectives. Ensures the ongoing training and development of direct reports. Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.
Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
- Bachelor's degree in Computer Science, Information Technology, Mathematics OR High school Diploma / GED and at least 3 years of experience in a technical role.
- Experience establishing & maintaining relationships with individuals at all levels of the organization, including the executive level.
- Experience with vendor and vendor contract management, including SLA review.
- Experience diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems.
- Experience leading cross-functional teams.
- At least 2 years of experience contributing to financial decisions in the workplace.
- At least 3 years of direct leadership, indirect leadership and/or cross-functional team leadership.
- Willing to travel up to/at least 10% of the time for business purposes (within state and out of state).
Preferred Qualifications
- Bachelor's degree in IT, IS, Mathematics
- Bachelor's degree and at least 7 years of IT experience OR a High School diploma/GED and at least 10 years of IT experience
- Master's degree OR MBA
Salary Range: $136000 - $231300 / Salaried
Benefits
-
Health, dental and vision*
-
Retirement Savings Plan (401(k))
-
Paid time off benefits
-
Onsite fitness center and health center
-
Work & life resources
-
Employee discount
*with a 30-hour work week
New opportunities for current team members
Learning and growing is a big part of our culture. So we love it when our people want to explore new possibilities.
Career Areas
Want to make a difference in your neighborhood and in people’s lives? The possibilities are wide open.
Learn more
Life at Walgreens
We’re building a one-of-a-kind culture – a place where you can learn and grow and explore.
Learn more